Contacts

If any questions or suggestions including technical or financial arise, please kindly contact the administration of the portal:

• by email: support@clusterdelta.com
• via Discord: https://clusterdelta.com/discord (nickname: Den)

When applying the usage of Ukrainian, Russian, English or Spanish (weak) languages are possible. Please make sure you specified your account name and if the issue concerns the MT please also attach a screenshot or an error text from the "Expert" tab (press Ctrl + T). Also please note within which platform the problem occurs.

You are not logged in - if you have a technical problem please log in to your account using your account name and password with the User Data Widget (on the left) to clarify the details of the access.

We would like to draw your attention that it is really hard to understand the matter of issue without through details provision. Thus, such problem request as "My indicators do not work, find out why" (without other details) won’t be solved immediately as first there is a need to clarify user data .

Feedback: We usually respond to all requests within a few hours after receiving during working days, little bit longer on weekends and in some difficult cases it can take up to 24-36 hours. Anyway, we can assure you that our support team will definitely provide you with answers as soon as possible.

Official information:
Individual Entrepreneur (UA registration): "Shelashsky Denis"
Tax ID: 2917602219
E-mail: support@clusterdelta.com
Address: Ukraine (UA), Kyiv, 02099, Boryspilska 12-V